CALL US 0800 131 0500
 

Why use our tradesmen?

BLUERosette
BLUESppech
BLUELaptop

Connect with the best

See what other homeowners say

Get your quote

Our tradesmen are rated 9.61 /10 on average by homeowners just like you - we believe we have the best tradesmen in the industry.

By using the Find a Tradesman service, you can be sure you are getting access to some of the best vetted, tradesmen in the country.

 

From 1983 when our first member joined to date we have received 783,523 reviews from homeowners just like you. 

This means you can see what other homeowners have to say about a company or business you are thinking of hiring.

Are you looking for quotes? From each one of our 2,564 members' review pages, you can easily request a job quote

Take the hassle out of getting quotes by choosing from a large number of reputable tradesmen!

 

How can you be sure of our members?

All FairTrades members go through a rigorous vetting procedure requiring the following;

Tick - Canvas.svg     Trading History BLUETrophy

Tick - Canvas.svg     Legal and financial checks

Tick - Canvas.svg     Reference checks

Tick - Canvas.svg     Address checked

Tick - Canvas.svg     Members charter signed

Click here to check out our members charter.

1983
Grey Line

marked the start of FairTrades, making us one of the oldest Trade Associations.

9.61 / 10
Grey Line

is the homeowners' average customer score of our members.

783,523
Grey Line

homeowner reviews of our members' work.

 

What if things go wrong?

We understand that sometimes things go wrong during a contract. When that happens, it can be stressful for you and time consuming. So, what should you do and when can we get involved?


BLUECurlyBrackets(L)Call the member to discuss your concernsBLUECurlyBrackets(R)

Arrow.svg

Give them a reasonable time frame to respond

Arrow.svg

Attempt to reach a solution with the company

Arrow.svg

Get any agreements made with the company in writing

Arrow.svg

If the company is a FairTrades member, we can contact them on your behalf


If you have tried the above steps and had no luck, please give us a call on 0800 131 0123 to get the complaints process started.

Please note there are some situations when we cannot get involved, for example, if there is a legal dispute.

In these scenarios, we can still log the complaint on the member's account so please do get in touch if you have had trouble.

You can view our TrustMark Member Customer Charter here and the Code of Conduct here.